Water

Henry the Hydrant

Si Environmental, LLC

6420 Reading Road, Rosenberg, TX 77471

Customer Service: (832) 490-1600
Emergency Repairs or Service: (832) 490-1601; 1 (877) 382-7416
Main Office: (832) 490-1500

Payment Options

  • Make payments through Pay-By-Phone by dialing 888-948-8537 for TRAIL OF THE LAKES MUD
    • You will need your Customer Account Number and payment information.
    • Visa/MasterCard/Discover/AMEX (3% Convenience Fee*) – Will post next business day
    • Electronic Check ($1.00 transaction fee*) – Will post within 2-3 business days
    • The First Billing Services office is open Monday – Friday from 8:00AM– 4:30PM CT.
    • You can also contact the 24 hour automated phone bill payment system. The phone number for  your district is located on your bill.
  • Make payments online system. (Click Here)
    • Visa/MasterCard/Discover/AMEX (3% Convenience Fee*) – Will post next business day
    • Electronic Check ($1.00 transaction fee*) – Will post within 2-3 business days.
  • Text and pay using your mobile device
    • Visa/MasterCard/Discover/American Express (3% Convenience Fee*) – Will post next business day
    • Electronic Check ($1.00 transaction fee*) – Will post next business day.
  • Sign up for Paperless Billing via the link above and have the option of paying your bill directly from your email by clicking PAY NOW using Visa/MasterCard/Discover/AMEX (3% Convenience Fee*) – Will post next business day.
  • Monthly Auto-draft (drafted on due date)
    • Credit Card (3% Convenience Fee*)
    • Bank Draft ($1.00 Per Transaction*)
    • Activation completion indicated by first invoice that states “DO NOT PAY”
  • All Walmart stores internationally
    • Convenience fee varies – see store for details*
  • Western Union Quickpay locations (various HEB, Kroger and Fiesta stores)
    • Convenience fee varies – see store for details* – Will post within 2-3 business days
  • Bill-pay through your banking institution **
    • Please be sure to include your account number when setting up bill-pay through your banking institution (up to 10 days for processing from the date that the bank issues the payment)
  • Lockbox
    • Checks sent via the USPS
    • This includes online bill-pay through your banking institution
    • Remittance address: P.O. Box 4824, Houston, TX 77210-4824
  • Drop Box
    • 6420 Reading Road, Rosenberg TX 77471
    • ***NO CASH ACCEPTED***

* These charges are third party transaction charges that are not associated or collected by Si Environmental, LLC. or your water utility district.

** Online Bill-pay through your banking institution generally involves your bank utilizing a third party to create a check that is sent to the address that you specify.  Si Environmental, LLC. has no control over the check creation and mailing process for this service.  All payments are processed within 24 hours of receipt by Si Environmental, LLC.

Click here to learn more about how flushing “flushable wipes” and other items that is not “pee, poop, or toilet paper” and dumping grease and fats down your drain affect the wastewater system facilities.